But, remember, first impressions are everything. Many new PMs may neglect these meetings, thinking that they'll occur naturally. Work to schedule 1-on-1s or meetings with the following people in your first 90 days as a product manager Try to get to know the people in the room and how they play a part in the bigger organization. You won't understand everything going on and that's ok! It's likely you'll be invited to many meetings in your first weeks at your new company. In many ways, product management is as much about people and relationships as it is about developing products. Spend time getting to know people from all sorts of teams. Product managers who advance their career understand that the entire organization is responsible for a product's success. Get to Know the Stakeholders at Your Organization Abstract by Oleg ShcherbaĪnother crucial step of a successful 90 days as a new PM is to meet with all the product stakeholders and cross-functional teams as soon as possible. Deeply understand the primary value proposition of your product, especially as it relates to competitors.Know what metrics teams use to measure product success.Be sure to learn how the vision and strategy are accounted for by the product roadmap Become deeply familiar with the product vision and strategy.Consult with the engineering teams regarding the technical architecture of your product.Pretend to be a first-time user-create an account go through the onboarding process.If available/possible, complete any product training your organization provides.Be sure to study the product roadmap, development demos, and anything else that will further your product understanding Review all the documentation for your product.You should be sure to do the following in your first 90 days as a PM: Without this first-hand knowledge and understanding of your product, you won't be able to develop or improve your product as much as possible. Understand what it means to be a new user and how they see your application. The best PMs understand their products from the bottom up. In these first few months, you should spend as much time as you can using your product. That means you have to download the app or sign up for the product! You can do this by creating good habits in your first 30 days on the job. New PMs should do as much as they can in their first 90 days to become deeply familiar with their product(s). What user pain points/problems are not accounted for by product features.īecome Deeply Familiar With the Product by Using It Abstract by Natasha Remarchuk.What are the potential weaknesses or shortcomings of the product.How your product impacts your customers.What pain points or problems your product attempts to solve.Customer segmentation and user personas.You should try to learn about the following in your first 90 days as a PM: New PMs should speak with fellow co-workers with deep user knowledge.Ĭommunity managers, sales teams, marketing managers, and more could provide much insight into a product's users. Talk to Coworkers About Their User Knowledge Run re-targeting ads on Google and Facebook with a call-to-action asking them to participate in a call.Deliver pop-ups to logged-in users asking them to participate in a call.Send an email to your mailing list asking for their time in exchange for a discount or gift card.Instead, you can talk to customers in these ways: Talking to customers doesn't necessarily mean inviting them to the office for a focus group. How to Schedule Customer Discovery Meetings They influence everything you'll create and ship as a successful product manager. They should be the center of your attention when you start a new role.Īt the end of the day, customers are your rock. Your first order of business as a new product manager should be talking to customers!Ĭustomers are the lifeblood of your business. Talk to Users & Customers: Understand Their Pain Points Abstract by Oleg Shcherba Common Mistakes Made in Early Days as a PM. ✅ Your First 30, 60, 90 Days as a PM Checklist.❓ Ask Plenty of Questions/Learn As Much As You Can.□ Become Deeply Familiar With the Product.Here's what you should do in your first 90 days as a product manager. Your first quarter can really set the rhythm for many months (or years) to come. Now, you've made it through the product manager interview path successfully and it's time to get to work!īut what should you do in your first 30, 60, or 90 days as a product manager to set you up for success? Many of the resources we have here at Exponent are dedicated to nailing your tech interviews so you can ultimately receive an offer. A commonly repeated phrase is that it feels like you're drinking from a firehose. Your first 90 days as a product manager can feel overwhelming.
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